Polycom ip 335 cannot download updated software version

 · To see which version of the firmware your device is using, press Menu Status (2) Platform (1) Phone (1) scroll down to view bootblock and updater versions. Polycom has a webpage and publicly accessible server for upgrading or downgrading the software of Polycom IP phones with stock Polycom software and configuration files. Latest Poly UC Software Release Latest Poly UC Software for VVX Business Media, VVX Business IP Phones, SoundStructure, and SoundStation IP. Customers in Skype for Business deployments should only use software releases that have been qualified by Microsoft or the maintenance releases built on a qualified release.  · Cannot upgrade/downgrade software VVX We need to update the phone to the latest version (). However, no matter what version is selected in the software upgrade utility (Software available at Polycom Hosted server), the phone will not update. No errors are shown, the phone simply says it is going to reboot and never does.

which server to check for the available updates, and choose a specific software version if multiple versions are available. This enables administrators to update the phone's software version using either a Polycom-hosted server or a custom server. Use the following table as a guide to the compatible phones, maintenance requirements, and available. Originally, I was going to keep this phone as a spare for our conference room phones. I have 3 other Soundstation IP phones working just fine running the software for the older ip Rev AD phones and for the newer ip Rev AP. They each had their "bootrom" updated to "Updater 5.x" as well without problem. To update the Phone's Software select Update when prompted to update your software. The phone reboots and the software is updated on the phone. Postponing an Update. Instead of updating your software immediately you can choose to postpone the update from 15 minutes up to six hours. To do so select Postpone when prompted to update your software.

Welcome to your ASK Polycom Knowledge Base Latest Alerts and Announcements Welcome to your Poly Online Support Center: Things you should know Best Search Tips to increase Search Success in the ASK Polycom Knowledge Base Introduction to ASK Polycom Search Guidelines on how to clean and disinfect your Poly Collaboration Products. Updating Polycom SIP Phone Firmware. Octo by Jeff Schertz · 62 Comments. This process can be used on any of the Polycom SIP Phones which support 4.x software today (SoundPoint IP, SoundStation IP, VVX, and SpectraLink models). This only applies to devices which are already running at least version of the UCS firmware. SIP Software Downloads Matrix Sample Applications KB : Polycom UC Software for SoundPoint IP, SoundStation IP, VVX , Business Media Phones and SoundStructure [combined] Release Notes (PDF).